Terms & Conditions — cv111 Platform Rules and User Agreement

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and cv111 ("the Platform", "we", "us", or "our") governing your access to and use of the cv111 website located at cv111.cc and all associated services, games, betting markets, payment facilities, and promotional offers.

By accessing cv111.cc, registering an account, making a deposit, placing a wager, or using any feature of the platform in any capacity whatsoever, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease all use of the platform and close your account.

cv111 reserves the right to amend these Terms at any time. Material changes will be communicated via email or a prominent notice on the platform. Your continued use of cv111 following any such amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.

Eligibility Requirements

To register and maintain an account with cv111, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. cv111 strictly enforces this minimum age requirement and operates a zero-tolerance policy toward underage gambling.
• You must be a natural person (not a company, corporation, trust, or other legal entity).
• You must be legally permitted to engage in online gambling activities under the laws of the jurisdiction in which you reside or from which you access the platform.
• You must not be on any self-exclusion list, whether imposed by cv111 or by any applicable regulatory authority.
• You must not be an employee, contractor, director, officer, or immediate family member of an employee or contractor of cv111 or any of its affiliated entities, game providers, or payment processors.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.

cv111 reserves the right to conduct age and identity verification checks at any stage of the customer relationship. Where there is reasonable suspicion that a user does not meet the eligibility requirements, cv111 may suspend the account, withhold withdrawals, and request supporting documentation without prior notice.

Account Registration

3.1 Registration Process

To access the full range of cv111 services, you must complete the registration process and create a verified account. During registration you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, mobile number, and email address.

3.2 One Account Policy

Each individual may hold only one active account on the cv111 platform. Creating multiple accounts — whether using the same or different personal details — is strictly prohibited. Where duplicate accounts are detected, cv111 reserves the right to close all duplicate accounts, consolidate balances at its sole discretion, and void any bonuses or winnings generated through the duplicate account.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. All activity conducted through your account — whether authorised by you or not — is your responsibility unless you have promptly reported a security breach to cv111 support at [email protected].

3.4 KYC Verification

cv111 operates a Know Your Customer (KYC) verification programme in accordance with international anti-money laundering standards. You may be required to submit one or more of the following documents at any time:

• Government-issued photo identification (national ID card, passport, or driving licence)
• Proof of residential address dated within 90 days (utility bill, bank statement, or official correspondence)
• Proof of payment method ownership (screenshot or statement showing your name on the bKash or Nagad account)

Failure to provide satisfactory KYC documentation within the timeframe requested by cv111 may result in account suspension and withholding of pending withdrawals until verification is completed.

Deposits & Withdrawals

4.1 Accepted Payment Methods

cv111 accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The availability of specific payment methods may vary by region or change without prior notice. cv111 reserves the right to add or remove payment methods at any time.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ৳500. Minimum and maximum withdrawal amounts are set per payment method and are displayed in the cashier section of your account at the time of transaction. cv111 reserves the right to amend transaction limits at any time.

4.3 Currency

All transactions on the cv111 platform are processed in Bangladeshi Taka (BDT, ৳). Where a payment method operates in a different currency, conversion will occur at the prevailing exchange rate at the time of the transaction. cv111 is not responsible for any exchange rate losses incurred by the user.

4.4 Withdrawal Conditions

Withdrawals are processed to the same payment method used for the most recent deposit where technically possible. cv111 aims to process withdrawal requests within 15 minutes for mobile banking methods (bKash, Nagad). Processing times for bank transfers may be longer depending on the receiving institution. The following conditions must be met before a withdrawal will be approved:

• Your account must be fully KYC verified.
• Any applicable bonus wagering requirements must be fully met.
• No active investigation or security review is pending on your account.
• The withdrawal amount must not exceed any applicable daily or monthly limits.

4.5 Anti-Money Laundering

cv111 is committed to preventing money laundering and the financing of illegal activities. All deposits and withdrawals are subject to AML monitoring. cv111 reserves the right to request documentation relating to the source of funds deposited into any account at any time. Accounts suspected of involvement in financial crime will be suspended and reported to the relevant authorities without prior notice to the account holder.

Bonuses & Promotions

5.1 General Bonus Terms

cv111 offers various bonuses and promotional offers to eligible users from time to time. All bonuses are subject to specific terms and conditions published alongside each offer, including wagering requirements, minimum odds, game eligibility, and time limits. In the event of any conflict between the specific bonus terms and these general Terms, the specific bonus terms shall take precedence.

5.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. Wagering requirements are detailed in the individual promotion terms. cv111 reserves the right to change wagering requirements for any active promotion with reasonable notice.

5.3 Bonus Abuse

cv111 takes a firm stance against bonus abuse. The following activities constitute bonus abuse and will result in immediate forfeiture of all bonus funds and associated winnings, and may result in permanent account closure:

• Creating multiple accounts to claim the same promotion more than once
• Using bet patterns designed to exploit bonus terms without genuine gaming intent (e.g., placing offsetting bets, low-risk hedging strategies intended to guarantee bonus conversion)
• Coordinating with other users to collectively exploit a promotion
• Providing false information during registration to qualify for a welcome offer

5.4 Right to Withdraw Offers

cv111 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice. Bonuses that have not yet been claimed at the time of withdrawal will be rendered unavailable. Bonuses already credited and partially wagered will be subject to individual review at cv111's discretion.

Betting Rules

6.1 Bet Acceptance

All bets placed on cv111 are subject to acceptance by the platform. cv111 reserves the right to decline or limit any bet at any time without providing a reason. A bet is not confirmed until a bet reference number is issued and the relevant stake is deducted from your account balance.

6.2 Errors and Obvious Mistakes

In the event of a palpable error in the publication of odds, lines, or event details — including but not limited to pricing errors caused by technical failures, data feed errors, or human error — cv111 reserves the right to void any bets placed at the erroneous price and refund stakes to the affected accounts. This applies regardless of whether the bet has already been settled.

6.3 Void Bets

Bets may be declared void in the following circumstances: event cancellation or postponement beyond the applicable cut-off period; force majeure events; match abandonment before the minimum playing time required for settlement has been reached; or where the outcome of an event has been determined to be corrupt or manipulated.

6.4 Cricket and Sports Betting

Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — are subject to the specific rules published in the Sports Betting Rules section of cv111.cc. In-play betting markets are settled based on the final verified result reported by the official governing body of the relevant tournament. cv111 does not accept liability for delays in official result confirmation.

6.5 Live Casino Rules

All live casino games operated by Evolution Gaming, Pragmatic Play Live, and Ezugi are governed by the rules specific to each individual game as displayed within the game interface. In the event of a disconnection during a live casino session, the outcome of the round in progress at the time of disconnection will stand as determined by the game provider's system.

Prohibited Conduct

The following conduct is strictly prohibited on the cv111 platform. Engaging in any of the activities listed below will result in immediate account suspension, forfeiture of all balances, and may result in civil or criminal liability:

• Using automated software, bots, scripts, or artificial intelligence to interact with any game or betting market on the platform
• Exploiting software bugs, glitches, or vulnerabilities to gain an unfair advantage; users who discover such issues must report them immediately to [email protected]
• Colluding with other players in any card game, table game, or tournament to gain an advantage over the house or other players
• Engaging in or facilitating match-fixing, spot-fixing, or any form of corruption relating to any sporting event offered on the platform
• Using another person's identity, payment method, or account credentials without their explicit consent
• Depositing funds obtained through illegal or fraudulent means
• Engaging in chargebacks or payment reversals after utilising deposited funds for betting or gaming
• Attempting to access areas of the platform to which you are not authorised
• Interfering with the proper operation of the platform through denial-of-service attacks, SQL injection, or any other technical means
• Providing false, misleading, or fraudulent information at any stage of the registration or verification process

Account Suspension, Closure & Termination

8.1 Suspension by cv111

cv111 reserves the right to suspend, restrict, or permanently close any user account at its sole discretion and without prior notice where it reasonably believes that:

• The user has violated any provision of these Terms
• The user has engaged in fraudulent, deceptive, or criminal conduct
• The user's activity poses a risk to the integrity of the platform or other users
• A regulatory, legal, or law enforcement requirement mandates account restriction
• The user has failed to complete KYC verification within the required timeframe

8.2 Effect of Termination

Upon account closure, any legitimate real-money balance (excluding bonus funds and winnings derived from prohibited conduct) will be returned to the user via the most recently used withdrawal method, subject to the completion of all outstanding KYC requirements and the absence of any outstanding investigations.

8.3 Voluntary Closure

You may request the closure of your account at any time by contacting [email protected]. Requests for voluntary closure will be processed within five (5) business days. Any pending withdrawals at the time of closure will be processed in the normal course prior to account deactivation.

Responsible Gaming

cv111 is committed to providing a safe, fair, and responsible gaming environment for all users. We acknowledge that gambling can become harmful for some individuals, and we take our duty of care seriously.

The following responsible gaming tools are available to all registered cv111 users free of charge:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your cv111 account.
• Session Time Reminders: Configure alerts that notify you when you have been active on the platform for a specified period.
• Cooling-Off Period: Temporarily restrict access to your account for a period of between 24 hours and 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of six months.

All cv111 users must be 21 years of age or older. We employ age verification procedures during registration and reserve the right to conduct further verification checks at any time. Gambling should be treated as a form of entertainment, not as a means of generating income. Please gamble responsibly and within your financial means.

For detailed guidance and a full list of responsible gaming resources, please visit our dedicated Responsible Gaming page.

Privacy & Data Protection

cv111 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering with cv111, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected by cv111 includes, but is not limited to: registration information (name, date of birth, address, email, mobile number), KYC documentation, transaction records, betting history, device and browser identifiers, and IP address logs. This data is used for account management, fraud prevention, regulatory compliance, customer support, and platform improvement purposes.

cv111 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, game providers, identity verification services, and regulatory authorities only to the extent necessary to deliver the cv111 service and meet legal obligations.

For full details of how your data is collected, used, and protected, please read the Privacy Policy.

Intellectual Property

All content on the cv111 platform — including but not limited to the cv111 brand name and logo, website design, layout, graphics, text, software, game interfaces, and all other materials — is the exclusive property of cv111 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cv111 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any cv111 content without prior written authorisation
• Reverse engineer, decompile, or disassemble any software forming part of the cv111 platform
• Use cv111's trademarks, logos, or brand assets in any context without explicit written permission
• Create derivative works based on cv111 content
• Frame or mirror any portion of the cv111 website on any other website or application

Any unauthorised use of cv111 intellectual property will result in immediate account termination and may give rise to legal proceedings.

Limitation of Liability & Disclaimer

To the fullest extent permitted by applicable law, cv111 and its officers, directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of the cv111 platform, including but not limited to:

• Loss of funds resulting from gambling outcomes
• Technical failures, service interruptions, or data loss
• Unauthorised access to your account resulting from your failure to protect your credentials
• Errors in odds, game outcomes, or settlement resulting from data feed failures beyond cv111's reasonable control
• Any reliance placed by you on information or content published on the platform

The cv111 platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with international gaming law principles and the laws of the jurisdiction under which cv111 holds its operating licence.

13.1 Complaint Procedure

If you have a complaint regarding any aspect of the cv111 service, you should first contact our customer support team at [email protected] with full details of your concern. cv111 aims to acknowledge all formal complaints within 48 hours and to provide a substantive response within ten (10) business days.

13.2 Dispute Escalation

Where a complaint cannot be resolved through direct communication with the cv111 support team, the matter may be escalated to the relevant dispute resolution body as specified by cv111's operating licence terms. Details of the applicable dispute resolution body are available upon request from the support team.

13.3 Language

These Terms are written in English. In the event of any translation being provided for convenience, the English version shall prevail in all cases of conflict or ambiguity.

Amendments to These Terms

cv111 reserves the right to amend, update, or replace these Terms at any time. The most current version of these Terms will always be available at cv111.cc/terms-conditions. The date shown in the "Last Updated" notice at the top of this page reflects the date of the most recent revision.

Where changes to these Terms are material — meaning they significantly affect your rights or obligations as a user — cv111 will provide at least seven (7) days' notice prior to the changes taking effect, either by email to your registered address or by a prominent notice on the platform homepage.

If you do not accept any amendment to these Terms, you must stop using the platform and request account closure before the amended Terms take effect. Your continued use of cv111 after any amendment has taken effect constitutes your acceptance of the revised Terms in full.

Contact Information

For any questions, concerns, or formal complaints relating to these Terms and Conditions, please contact the cv111 support team using the details below. All correspondence must be in English.

cv111 aims to respond to all email enquiries within 24 hours during normal operating periods. For urgent matters relating to account security or suspected fraud, we recommend using the live chat function for the fastest possible response.